Privacy Policy
Last updated: March 2026
Collecting Personal Information
When you visit the site, we collect information about your device, your interaction with the site, and information necessary to process your purchases. Any information that uniquely identifies you as an individual is treated as Personal Information under this policy.
Device Information
We automatically collect information such as your web browser version, IP address, time zone, cookie information, the sites or products you view, search terms, and how you interact with the site — via cookies, logs, beacons, tags and pixels. This is used to load the site accurately and to perform usage analytics, and is shared with our platform provider, Shopify.
Order Information
When you make a purchase, we collect your name, billing and shipping address, payment information, email address and phone number, in order to fulfil the contract, process payment, arrange shipping, and provide confirmations. This information is shared with Shopify and, where you've opted in, may be used for product or service communications.
Customer Support Information
We collect correspondence records and may request identity verification information, along with details on your activities, transactions, interactions, disputes and complaints, to provide customer support and conduct due diligence.
Purpose of Collection
We use collected information for identity verification, anti-money-laundering and KYC checks, account setup and administration, customer service, transaction processing, logistics, fraud detection, tailored marketing based on browsing and order history, and to improve our platform.
Minors
The site is not intended for individuals under the age of 18, and we do not intentionally collect Personal Information from children.
Sharing Personal Information
Personal data is shared with service providers such as Shopify, marketing platforms, payment processors, and logistics partners, solely to deliver our services to you.
Behavioural Advertising
We use analytics and advertising partnerships to deliver targeted marketing. You can opt out of behavioural advertising through the settings offered by the relevant advertising platforms.
Using Personal Information
We use your data to enable product sales, process payments, arrange shipping, and communicate with you about orders and, where permitted, new offerings.
Lawful Basis
For EEA residents, we process personal data based on: your consent; performance of the contract between you and us; compliance with our legal obligations; protection of your vital interests; performance of a task carried out in the public interest; and our legitimate interests.
Retention
We retain your personal information for as long as needed for the purposes described in this policy, unless you request its deletion.
Automatic Decision-Making
We do not engage in fully automated decision-making that produces legal or similarly significant effects, though our platform provider uses limited automated checks to help prevent fraud.
Your Rights
If you are located in the EEA, you have the right to access, port, correct, update, or request erasure of your personal information. You can exercise these rights by contacting us using the details below.
Cookies
We use persistent and session cookies to support the functioning of the store, analytics and reporting, and marketing.
Cookies Necessary for the Functioning of the Store
Essential cookies manage core functions such as shopping carts, checkout, customer logins, and account updates, and cannot be disabled without affecting the site's operation.
Reporting and Analytics
Analytics cookies help us understand landing pages, referral sources, and general user behaviour, so we can measure and improve site performance.
Do Not Track
We do not currently alter our data collection and use practices when we detect a Do Not Track signal from your browser.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided in our footer.